ipod touch 32gb me han estafado!!!

He comprado el ipod touch 4g en una nota tienda francesa.
El producto se llama iPod touch 32 Go (4ème génération) - NEW
en la factura pone: iPod touch 32 Go (4ème génération) - NEW
pues me mandaroun uno usado y lleno de rayas !!
El serial en el sitio de apple pone esto:

Registered

Your registration lets Apple quickly find your product and provide the help you need.

Telephone Technical Support: Active

Your product is eligible for complimentary single-incident telephone technical support during the first 90 days.

Estimated Expiration Date: August 16, 2011
More about complimentary support

Contact Apple Support
Repairs and Service Coverage: Active

Your product is covered for eligible hardware repairs and service under Apple's Limited Warranty.

Estimated Expiration Date: May 17, 2012

Learn about Apple's coverage information for your product.

Set Up a Repair
Eligible for the AppleCare Protection Plan
Get the AppleCare Protection Plan to extend the technical support and hardware repair coverage to 2 years from your iPod purchase date.
Extend Coverage

que puedo hacer ahora ?

ponte en contacto con la tienda que te lo a vendido

la tienda me ha dicho que he comprado un producto usado pero en la decripición de la factura pone NEW NUEVO !!!!